Embroidery

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  • Durability and Longevity
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  • Versatility Across Materials

FAQ - Embrodiery

Is there a setup fee?

Yes, there is a $65 (Excl. GST) setup fee per design. We only hold onto this design for 18 months from your last order. Should you place another order after this time, a new setup fee will apply.

Can we have a copy of the embroidery digitize file?

Yes, we can provide you with the file on request. Please be aware, that once we have given you a copy, we will delete your file off our system. A new setup fee will apply should you place a new order with us.

Can we supply our own embroidery file for you to use?

No, we only use the embroidery which we have create

Can you match pantone colour?

No, we cannot get an exact match. The brand of threads that we used have 600+ types of different shade of colours. We can get colours that is close the pantone colours, but it won’t be an exact match.

What file do you need from us?

Pretty much any artwork file is fine regardless of resolution.

What is there a minimum order quantity for embroidery?

6 units of the same type of apparels

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